Frequently Asked Questions
We do not provide international shipping services at this time. Our primary service area is within the UK. Click here to learn more.
We offer free standard delivery to England and Wales. Extra charges
apply to specific areas in Scotland (refer to our delivery map here). To
check delivery charges and options for your location, add items to your
cart and click "get shipping estimates".
Once your order is dispatched, changes and cancellations are not
possible. If you need to modify your order, please contact us via web
chat immediately.
We provide two delivery options: courier delivery and 2-man delivery
service. Courier delivery typically takes 1-5 working days and is
suitable for smaller items. Larger items require the 2-man delivery
service, which includes professional assembly and takes 1-2 weeks. Click here to learn more.
If you haven't received your item within the estimated time frame,
please contact us. We work with third-party delivery companies, and
while rare, delivery delays beyond our control may occur.
Our return policy allows customers to return dining sets within 30 days
if they are not completely satisfied with their purchase. Please note
that there may be a restocking fee associated with returns. To initiate a
return, please contact our customer support team, and they will guide
you through the process.
While we primarily operate online, we do not currently have a physical
store or showroom. You can explore our extensive collection and make
your purchase conveniently through our website, benefiting from our free
delivery options to England and Wales.
All our products come with a 1-year manufacturer's guarantee unless otherwise stated.
We offer a range of materials for our dining chairs, including
boucle/teddy fabric, leather aire (faux leather), leather aire suede,
and velvet. Our tables are crafted from real mango wood, wood
veneer, and acacia wood. Each material has its unique charm and
benefits, allowing you to choose the perfect combination for your dining
set.
Proper care and maintenance are essential to keep your dining furniture
looking its best. We provide comprehensive care instructions for each
material used - click here to read our ultimate fabric chair care guide.
Absolutely! Our customer support team is here to assist you in choosing
the perfect dining set for your space. Please don't hesitate to contact
us if you have any questions or need guidance during the selection
process. We're dedicated to helping you make an informed choice.
Absolutely! In addition to our dining sets, we also have two sister
websites: Stunning Chairs and LoveSofas. Stunning Chairs offers a
fantastic selection of stylish and comfortable chairs in various styles. LoveSofas is your destination for quality sofas and seating options to
make your living spaces even more inviting. Feel free to explore these
websites to discover an extensive range of furniture options to
complement your home. Simply visit https://stunningchairs.co.uk/ and
https://lovesofas.co.uk/ to see the full collection.